Our Best Sellers
Grooming
Nail clippers, Paw balm, ear cleaners & more
Over 250+ reviews on Google from our clients
FAQ
Have questions in mind?
See our FAQs below
Orders & Shipping
Payments & Returns
Product Questions
How long does shipping take?
Most orders are processed within 1–3 business days and arrive within 7–15 business days, depending on your location.
Do you offer tracking numbers?
Yes! Once your order is shipped, you'll receive a tracking number via email so you can follow your delivery every step of the way.
Do you ship internationally?
Yes, we ship worldwide! Shipping time and fees may vary depending on your location.
What if my order arrives damaged or is missing items?
Please contact us within 48 hours of receiving your order. We'll gladly resend or refund items based on the issue.
Can I cancel or change my order?
If your order hasn’t been processed yet, we can help! Email us ASAP to make any changes or cancellations.
What payment methods do you accept?
We accept all major credit/debit cards, and other secure payment gateways depending on your region.
Is it safe to shop on your website?
Absolutely. Our site uses SSL encryption to ensure your personal and payment information is completely secure.
What is your return policy?
We offer a 14-day return window for most products. Items must be unused and in original packaging. Contact us to start the return process.
Are there any hidden fees or taxes?
No hidden fees. All applicable taxes are included at checkout. You’ll see the final price before confirming your order.
When will I receive my refund?
Refunds are processed within 3–7 business days after we receive and inspect your return.
Are your products safe for all breeds and pet sizes?
Yes! We carefully select items suitable for pets of all sizes and breeds — from Chihuahuas to Labradors and beyond.
Do you test your products on animals?
Absolutely not. We source our products from suppliers who prioritize pet welfare and safety.
Can I request a product you don’t currently carry?
We love feedback! Let us know what you’d like to see, and we’ll consider adding it to our collection.